This Privacy Policy describes how BluTec Scout (referred herein as “we”, “our”, “us”) collects, uses, and protects your personal data when you use our platform, products, and services.
1. Information We Collect
- Account details such as name, email, password (hashed), role, organization.
- Billing and payment data processed via compliant providers.
- Product usage logs, device/browser data, and IP addresses for security and analytics.
- User submitted content via forms, support tickets, and uploads.
2. How We Use Information
- To provide, maintain, and secure our services.
- Manage billing, subscriptions, and transactions.
- Improve performance and user experience.
- Communicate updates, alerts, and support messages.
- Comply with legal obligations and enforce policies.
3. Legal Bases (EEA/UK)
- Contractual necessity for service delivery.
- Legitimate interest in platform improvement and security.
- User consent when applicable.
- Compliance with legal requirements.
4. Sharing & Disclosures
- Trusted service providers under confidentiality and security policies.
- Business transfers such as mergers or asset sales.
- Compliance with legal duties and enforcement.
5. Cookies & Tracking
Cookies help improve your experience and security. Categories include:
- Essential: Required for authentication and site security.
- Performance: Help analyze usage and improve service.
- Preferences: Store language and display settings.
You can manage cookie preferences in your browser settings. Note that disabling some cookies may limit features.
6. Data Retention
We retain personal data only for as long as necessary to provide our services or comply with law.
7. Security
We use technical and organizational safeguards like encryption and access controls to protect your data.
8. Rights & Choices
- Right of access, correction, deletion, and data portability.
- Right to restrict processing or object to marketing.
- Rights related to automated decision making.
To exercise rights, contact privacy@blutec.ai with necessary details for verification.
9. International Transfers
Data may be transferred internationally with appropriate safeguards like Standard Contractual Clauses.
10. Children’s Privacy
Our services are not directed at children under 13. If we discover any child data, we will delete it promptly.
11. Changes to This Policy
We may update this policy occasionally; changes will be posted here with updated dates and notices.
12. Contact Us
Company: ACCEL MINDS AI PRIVATE LIMITED
Phone: +91 9998014013
Email: tech@blutec.ai
Address: Ahmedabad, Gujarat, India